How do the characters in this section differ from everyman's "fair-weather friends" in their relationship to everyman?

Read this excerpt from leah missbach day's foreword to wheels of change.as wbr's resident photographer i am privileged to see firsthand the impact bicycles have on the lives of our recipients.why does the author include this excerpt?

Which best explains this excerpt’s purpose in the novel’s plot structure? the excerpt creates conflict between characters as part of the rising action. the excerpt provides background information on a character as part of the exposition. the excerpt returns a character to equilibrium as part of the falling action. the excerpt is the point of greatest tension and acts as the climax.

What makes the literal, word-for-word translation of the metamorphosis hard to read?