Use the following facts to construct a coherent paragraph with a topic sentence and appropriate transitional expressions in the supporting sentences.

- nearly all teams experience conflict. they should recognize and expect it.
- the most effective teams strive to eliminate destructive conflict and develop constructive conflict.
- destructive conflict arises when team members take criticism personally.
- destructive conflict poisons teamwork. conflict can become constructive.
- teams that encourage members to express their opinions may seem to be experiencing conflict when the opinions differ.
- better decisions often result when teams listen to and discuss many views.

Which two elements does this excerpt from a christmas carol by charles dickens contain? "a small matter," said the ghost, “to make these silly folks so full of gratitude." "small! " echoed scrooge. the spirit signed to him to listen to the two apprentices, who were pouring out their hearts in praise of fezziwig: and when he had done so, said, "why! is it not? he has spent but a few pounds of your mortal money: three or four perhaps. is that so much that he deserves this praise? " "it isn’t that," said scrooge, heated by the remark, and speaking unconsciously like his former, not his latter, self. "it isn't that, spirit. he has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or a toil. say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count ’em up: what then? the happiness he gives, is quite as great as if it cost a fortune." he felt the spirit's glance, and stopped. "what is the matter? " asked the ghost. "nothing particular," said scrooge. "something, i think? " the ghost insisted. "no," said scrooge, "no. i should like to be able to say a word or two to my clerk just now. that's all."

Which best expresses the irony present in this passage?

The pizza delivery boy was neither early nor late he was right on time. question 12 options: (a)correct as it is (b)the pizza delivery boy was neither early nor late, he was right on time. (c)the pizza delivery boy was neither early nor late; and he was right on time. (d)the pizza delivery boy was neither early nor late: he was right on time.