When managers try to analyze a problem or opportunity, identify different courses of action, and select and implement what they perceive to be the optimum course of action, they are using skills.

Decision Making Skills

Explanation:

When managers try to analyze a problem or opportunity, identify different courses of action, and select and implement what they perceive to be the optimum course of action, they are using decision-making skills.

The managers go through all the options possible and figure out which one would work best in order to achieve the maximum output without any digression is known as decision making skills.

answer: inference

explanation:

an inference can be understood as a conclusion to which a person is able to get based on reasoning. it is the same as a deduction, a guess, an assumption.   in the sentence presented, the conjunction "but" gives the readers an idea of contrast, and, therefore, allows them to induce that despite the opponent's characteristics, andrea had something different that made her win.

you didn't show the passage, so unfortunately i cant you.