Sherry will let only martiné cut her hair. she has tried other stylists, but she knows from experience that martiné cuts her hair well every time. for sherry, is the most important of the five service quality dimensions.
a. tangibles
b. assurance
c. responsiveness
d. empathy

RELIABILITY

Explanation: The five services of quality service are services must either be:

1.) Tangible

2.) Gives assurance

3.) Responsive

4.) Reliable

5.) Have Empathy

Sherry depends on RELIABILITY for the quality of hair to be done. She takes the quality of hair to be very high, and needs a capable person to do her hair.

the answer should be d) he was one of those young thousands who greeted the war with a certain amount of relief, welcoming the liberation from webs of tangled emotion" since it is the best option because it shows his desire to free himself. 

hope this answer you! have a great day.

the answer is love is powerful hop this