Choose the most appropriate option to complete the sentence. as an employee, you can contribute to customer service by (letting the customers research and find features on their own, keeping in touch with a customer even after resolving a problem, by not resolving customer queries).

1.which of the following is an example of a secondary source? a. a biography of stephen king b. an interview with stephen king c. a novel by stephen king d. stephen king's letters to his editor 2.why should academic writers use the third-person point of view for a research paper? a. when using it, you can easily switch to a different point of view. b. it keeps your writing simple. c. it limits your credibility. d. it allows you to be more objective in your writing. 3.the author of a source may be considered reliable if he or she a. includes opposing views. b. omits information that doesn't fit his or her opinion. c. bends facts to make a point. d. summarizes facts without attribution or citation. 4 which of the following should you take into consideration when determining if an author is biased? a. your age as a reader b. the descriptive and connotative language used in the writing c. your existing personal biases d. the intended audience for the essay

3. what is the purpose of a lead sentence or paragraph? to display your most convincing reasons and arguments to you revise the overall structure of your work to interest readers and introduce your writing style to add details and elaborate on your ideas

Read the passage. when i consider how my light is spent ere half my days, in this dark world and wide, and that one talent which is death to hide, lodged with me useless, though my soul more bent to serve therewith my maker, and present my true account, lest he returning chide; “doth god exact day labor, light denied? ” in line 7 of sonnet xix by john milton, the speaker asks, “doth god exact day labor, light denied? ” what does his question mean? why must god make us suffer to work? what shall one charge god to work in the dark? how does god expect him to work when he is blind? is god trying me?