Write a business letter of complaint, inquiry, or recommendation. your letter should be formatted correctly, and the content of the letter should match your purpose. use an appropriate tone, vocabulary, and formality for your chosen audience.

anne's craft goods

123 e mason drive, johnson, ms

12345

to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

beowulf sets out on his journey for daneland. -- 1

hrothgar welcomes beowulf. -- 2

beowulf waits for grendel to attack heorot. -- 3

beowulf succeeds in defeating grendel by tearing off his arm. -- 4

beowulf fights with grendel’s mother. -- 5

beowulf sets out for his fight with the dragon. -- 6

beowulf sets out for his geatish homeland. -- 7

this is a good question! i'll do some research and come back when i have the answer!