You have purchased a digital camera. but the camera turned out to be faulty. you requested the shopkeeper to replace, but the shopkeeper did not pay any heed. write a complaint to the director of the camera company to take necessary steps to do justice.

To whomever this may concern,

I purchased a camera from your store today in hopes of doing (makeup some kind of reason). Sadly, when I purchased said camera I noticed it was faulty and was not working. I asked the employee to help me fix or replace my brand new unused camera. They did not help me and did not pay any heed. I wanted to reach out and message your company in hopes of helping me fix my problem and hoping others will not have to endure the same treatment and urgency as I.

Thanks, (your name)

what is the question here?