Aprocedural manual is most likely to a. outline and explain how something works, where parts are located and how it should be maintained. b. include information such as various departments contacts and phone numbers, policies about holidays and vacations and information about employee pay. c. include numbered, ordered steps; organize information with subheadings; define technical vocabulary and be written in expository style. d. identify and define categories and sub types, include illustrations and contain a glossary at the end.