Which emotion is an employee most likely to communicate to a customer on the telephone if the employee begins to talk more quickly and loudly in response to the customer’s questions?

What precautions should you take to prevent injuries when dealing with heavy loads?

During a steady flow process, the change of energy with respect to time is zero. a)- true b)- false

Apipe with an outside diameter of 15 cm is exposed to an ambient air and surrounding temperature of -20°c. the pipe has an outer surface temperature of 65°c and an emissivity of 0.85. if the rate of heat loss from the pipe surface is 0.95 kw per meter of length, the external convective heat transfer coefficient (h) is: (a) 12.5 w/m"k (b) 18.6 w/mk (c) 23.7 w/mk (d) 27.9 w/mk (e) 33.5 w/mk