Explain why this senario points towards a potential problem with bios situation: a computer powers on and boots up as it should but the user is unable to enter his or her login credentials when he or she tries to enter them using the keyboard nothing happens

The BIOS (basic input/output system) is a program that is made accessible to the microprocessor on an erasable programmable read-only memory ( EPROM) chip. When you turn on your computer, the microprocessor passes control to the BIOS program, so, maybe the BIOS erased the log-on credentials even though ROM should prevent the information to erase.

answer; geometric center line;