In a paragraph, discuss 5 ways of applying correct telephone etiquette.

The five ways of applying correct telephone etiquettes are firstly, always state your name at the beginning of the call. Secondly, to improve your greeting and tone, try smiling when you say it. In addition, transfer the caller with the call, and be kind to people on hold. Moreover, be aware of and careful with names. Lastly, strive to help callers in every way.

i do not get the question.

a) click on any cells in the range of data

b) click the data

c) click sort& filter group, click sort

d) select the column to sort by and then select a sort order

e) select the next column to sort by and select the sort order

f) click ok