Information Systems (IS) headquartered in Orlando, Florida, employs approximately 4,100 employees throughout the United States. A-1 IS provides leading edge technologies, distributed computing, mainframe, micro, communication, and consulting services to its parent company A-1 Corporation, headquartered in Bethesda, Maryland, as well as to external customers including the U. S. government. In addition A-1 IS is responsible for the development and support of all the internal systems that support their day-to-day business processes and operations. Now that we have completed the preliminary investigation of the system and gained approval to proceed, we can attempt to gain a better understanding of the current system.
In this assignment we will use our results of Milestone 1, plus the Case background information, in order to perform cause-effect analysis. The results of this activity will provide us a better understanding of the problems, opportunities, and constraints of the current system.