Kobla Amevor’s Tech Systems Company at Battor offers a large selection of computers, keyboards, servers, scanners, networking equipment, peripherals and security systems. The prices of computers and networking
equipment are constantly changing.
When a customer requests for information about the prices of products, a sales agent refers to a book
containing the price list and then calls the supplier for the current price to check if there’s been a price
increment.
The supplier also utilizes a manual catalogue sheet, which has to be refreshed every day. Frequently, Kobla
Amevor’s sales agent spend some time waiting for the supplier to confirm prices as they usually do not
have the most current pricing promptly available.
What are the implications of the current business processes on the efficiency and profitability of Kobla
Amevor’s Tech Systems Company? Explain ways in which the business can be improved through the use
of information systems.