Which tabs are expandable and collapsible in word 2010?
□ quick access toolbar
□ ribbon
□ home
□ view
□ page layout
□ references
□ status bar
□ review

i think its controle not shift

assuming you are in the home page.

1) go to the upper right hand corner

2) click on your "profile picture"

3) go down to "edit profile"

4) it should be titled as "edit your profile", click on "profile picture"

5) choose a file

6) press "change"

you're profile picture is updated

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