Shawn is asked to draw a diagram illustrating how to fix a piece of equipment. he writes down several types of software he could use. which step of the five-step problem-solving process is he using? understanding the task or need. considering solutions and list ideas. making your selection from the list. taking action.

Shawn is CONSIDERING SOLUTIONS AND LIST IDEAS.

The 5 step problem solving process has the following steps.
1) Identify the problem - FIX A PIECE OF EQUIPMENT
2) Brainstorm solutions - WRITE DOWN SEVERAL TYPES OF SOFTWARE TO USE
3) Pick a solution - not yet performed by Shawn but he can study each type of software and consider its pros and cons and select the best solution to fix a piece of equipment.
4) Implement the solution
5) Review the results - Check whether the chosen solution fixed a piece of equipment and if its pros and cons are on point or are there more things to consider the next time the solution is being considered.