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Imagine you are working at Best Buy on their computer sales floor. You will deal with people of all skill levels and backgrounds. Consider how you might explain the operating system to the customer in terms of process management, memory management, file system management, and device management. Pick a level of computer knowledge and explain what you would tell a customer about how the operating system would help them based on that level of understanding. Using a scale of 1-10 (one being no knowledge, 10 being an expert), pick a skill level of 2-4 to decide what details you should provide.

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