Sales reps are supposed to create a record on a child object of Opportunities called Survey Request when an Opportunity is moved to Closed Won. The VP of Sales Operations has indicated that this doesn't always happen, or the rep doesn't populate all fields correctly. The System administrator has been asked to remove permissions from Sales to create these records and automate record creation. Which tool should be used?

Process Builder.

Explanation:

Process Builder is a software application. It is characterized by its point-and-click features.

It is mostly used to skillfully automate a form of IF, THEN business operations.

This helps to build a form of pictorial model that serves as a form of indication of the physical process as business operations start.

Process Builder application can be used to automatically create, update, and submit records for approval.

Hence, in this case, the correct answer is PROCESS BUILDER.

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