1. Describe the purpose of analogies in problem solving. 2The purpose of brainstorming is to .
a.
Evaluate ideas to see if they are useful
b.
Identify the causes of problems
c.
Generate multiple creative ideas
d.
Create a comparison between unlike things

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3. The following exchange demonstrates which problem solving technique?
We pay higher costs than we need to when we go bowling because we don’t own our own equipment.
a.
Fishbone Diagram
b.
Five Whys
c.
Cluster Mapping
d.
Brainstorming

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4. Even under difficult circumstances, there will always be a “best” course of action.

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5. What advantage is there to treating each implementation of a solution as a learning experience?

6. When identifying problems and solutions, it is important to question your assumptions.

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7. The last step of the problem solving process is to choose the best solution.

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8.What are the six basic step of the problem solving process?

9.The best way to correct any new problems that arise because of a solution is to .
a.
Address problems with a counterplan
b.
Deal with those issues all at once
c.
Ignore those problems until they are severe
d.
All of the above

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10. Describe the purpose of analogies in problem solving.