Computers and Technology, 03.11.2020 18:20 bks53
Marina receives a call from an angry customer, who claims a product is not working properly. Marina should provide quality customer service by . (3 points)
a
explaining that all sales are final
b
providing the customer a choice between a refund or a replacement
c
sympathizing with the customer and sharing a similar personal story
d
telling the customer about an upcoming sale
HELP PLZZ!!
Answers: 1
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Marina receives a call from an angry customer, who claims a product is not working properly. Marina...
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