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An information service department training company would like to improve the services offered to existing clients and increase its client base by replacing existing call centre and paper-based mailshots, with online web technology deployment. a) As a requirements engineer, discuss the tools and techniques that you would deploy to elicit, analyze, document, and check services requested by the company and any actual or implied constraints with appropriate examples b) As a requirements engineer, identify and describe six factors that would cause this project to fail. Your answer should include appropriate examples. c) In your own words, explain whether it is advantageous for the company to continue requirements engineering beyond the first phase of the development process by illustrating your answer with appropriate examples.

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