Computers and Technology, 18.08.2020 22:01 karyme12
Universal containers is migrating from a legacy system to the service cloud. The company currently tracks entitlements as agreements in its legacy system. The legacy system will be archived and unavailable after go-live. Agents will need easy access to case information for the last one year.
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How to accomplish this task?
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Universal containers is migrating from a legacy system to the service cloud. The company currently t...
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