Computers and Technology, 26.06.2020 15:01 mtiger
Which two benefits can be expected from KCS adoption if universal Containers wants to implement best practices for its customer support teams and has decided to follow a Knowledge-Centered Support (KCS) methodology?
A. A knowledge article life cycle that is implemented correctly the first time and does not need to change.
B. A knowledge article life cycle that evolves based on usage and demand.
C. Reduced issue resolution time
D. Reduced first contact resolution.
Answers: 3
Another question on Computers and Technology
Computers and Technology, 22.06.2019 11:00
When building customer relationships through email what should you not do? question 2 options: utilize proper grammar, spelling, and punctuation type in all capital letters use hyperlinks rather than attachments respond to all emails within 24 hours
Answers: 1
Computers and Technology, 22.06.2019 22:30
Alex’s family members live in different parts of the world. they would like to discuss the wedding plans of one of their distant relatives. however, alex wants all the family members to talk to each other simultaneously so that they can make decisions quickly. which mode of internet communication should they use? a. blog b. email c. wiki d. message board e. instant messaging
Answers: 2
Computers and Technology, 23.06.2019 00:30
Which one of the following is the most accurate definition of technology? a electronic tools that improve functionality b electronic tools that provide entertainment or practical value c any type of tool that serves a practical function d any type of tool that enhances communication
Answers: 1
Computers and Technology, 23.06.2019 09:00
Which best describes the role or restriction enzymes in the analysis of edna a. to break dna into fragments that vary in size so they can be sorted and analyzed b. to amplify small amounts of dna and generate large amounts of dna for analysis c. to purify samples of dna obtained from the environment so they can be analyzed d. to sort different sizes of dna fragments into a banding pattern that can be analyzed
Answers: 1
You know the right answer?
Which two benefits can be expected from KCS adoption if universal Containers wants to implement best...
Questions
Mathematics, 11.10.2019 05:30
Mathematics, 11.10.2019 05:30
Mathematics, 11.10.2019 05:30
Physics, 11.10.2019 05:30
History, 11.10.2019 05:30
History, 11.10.2019 05:30
