Kitchen Gadgets sells a line of high-quality kitchen utensils and gadgets. When customers place orders on the company’s Web site or through electronic data interchange (EDI), the system checks to see if the items are in stock, issues a status message to the customer, and generates a shipping order to the warehouse, which fills the order. When the order is shipped, the customer is billed. The system also produces various reports.

1. List four elements used in DFDs, draw the symbols, and explain how they are used.

2. Draw a context diagram for the order system.

3. Draw a diagram 0 DFD for the order system.

4. Explain the importance of leveling and balancing. Your boss, the IT director, wants you to explain FDDs, BPM, DFDs, and UML to a group of company managers and users who will serve on a systems development team for the new marketing system.