Answer the following questions based on your readings from Module 1. Describe a time when you or someone you observed showed a poor work ethic. Discuss how their work ethic can be improved. Apart from good work ethic and communication skills, what are two more skills that are good for IT professionals? Your answer should be between 150 to 200 words. (10 points)

An example  of poor work ethic which I encountered recently was the observation of poor hygiene by an employee of a fast-food outlet of a renowned company.

Explanation:

Some patties suddenly slipped out of his hands and fell on the ground. He did not discard them and simply put them into burg adversely. ers. The fall must have soiled and contaminated them, which would affect the health of consumers. Such incidents can be avoided by the company by training the staff in such possibilities and suggesting corrective actions. Monitoring and taking action against offenders will also help. IT professionals should have good analytical and interpersonal skills besides cross-cultural sensitivity to do good in their roles.

You should apologize for his mistake for reaching the wrong place. The message should be through an electronic message ( sms ) or another instant messaging service, followed by a telephone call. The content of the message should comprise of an apology for not being able to reach in time, the reason for the misunderstanding, your current location and the approximate time it will take to reach the venue. It will be better if you share your location with the client through a GPS enabled application, so that it will be convenient to coordinate.

The tow more skills that are good for IT professionals the the skill off After sale services, and to establish a good relationship with clients.

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