Computers and Technology, 14.03.2020 01:59 yah2muchh

A medical billing company is finding that a higher percentage of its claims are being returned. Insurance companies are rejecting the bills because of medical coding errors. Managers believe the software and database used for the procedures involved in coding bills are not the problem. They are convinced that the problem occurs during data entry, and they want to implement changes that will ensure the right codes are entered. Which of the following should managers do to resolve the issue?a. change how the process flows so that only software is checking the medical codes. b. review what those who are performing the coding are doing and implement a quality check procedure. c. change the software to try a new procedure. d. change the database that stores all of the data.

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