The Mail Merge Wizard can be found in the drop-down list next to the icon. Select Recipients Letters Start Mail Merge To Create Mailings

The answer is "Start Mail Merge".

Explanation:

The mail merge option is available is a word, that process the mail and also merge the report in file format, It also provides you edit on the mail offline. It provides you a feature to send the mail  to a different user at a time, and certain choices were wrong, which can be explained as follows:

you're giving away points because you can't type stuff out.

explanation:

hey, you need to attach a picture, or type what jobs and qualifications, so i can you