A neutral, noncontroversial statement that is closely related to the point of the message but doesn't convey the bad news is referred to as a(n)

buffer

Explanation:

When an organization wants to disseminate a bad news, either through email, letters, or other forms of business communication, it uses a buffer statement at the beginning of the message aimed at reducing the effect or severity of the bad news. It is commonly used by employers when responding to candidates who did not pass an interview. For example, "your application have been considered in light of your impressive educational and work background, and record." This is usually followed by "we regret to inform you".