Universal Containers wants to maintain Service Level Agreements on its customer cases. Customers are provided different service levels based on their Services agreement. The VP of Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages. Which Service Cloud feature should the Consultant recommend to address this requirement?

Which of the following is not contained on the slide show toolbar? a. next button b. slide button c. close button d. pen too

Assume the existence of a bankaccount class. define a derived class, savingsaccount that contains two instance variables: the first a double, named interestrate, and the second an integer named interesttype. the value of the interesttype variable can be 1 for simple interest and 2 for compound interest. there is also a constructor that accepts two parameters: a double that is used to initialize the interestrate variable, and a string that you may assume will contain either "simple", or "compound", and which should be used to initialize the interesttype variable appropriately. there should also be a pair of functions getinterestrate and getinteresttype that return the values of the corresponding data members (as double and int respectively).

When making changes to optimize part of a processor, it is often the case that speeding up one type of instruction comes at the cost of slowing down something else. for example, if we put in a complicated fast floating-point unit, that takes space, and something might have to be moved farther away from the middle to accommodate it, adding an extra cycle in delay to reach that unit. the basic amdahl's law equation does not take into account this trade-off. a. if the new fast floating-point unit speeds up floating-point operations by, on average, 2ă—, and floating-point operations take 20% of the original program's execution time, what is the overall speedup (ignoring the penalty to any other instructions)? b. now assume that speeding up the floating-point unit slowed down data cache accesses, resulting in a 1.5ă— slowdown (or 2/3 speedup). data cache accesses consume 10% of the execution time. what is the overall speedup now? c. after implementing the new floating-point operations, what percentage of execution time is spent on floating-point operations? what percentage is spent on data cache accesses?