Universal Containers uses an Auto-numbering system to uniquely identify each support request. They want customers to know this number as soon as possible. Which two features should the System Administrator implement to allow customers have quick access to this information?

William travels a lot on business purpose. he needs to regularly communicate with his business partner. he also needs to send out weekly reports to his boss while he is traveling. which web-based application best suits william’s needs? (social media, webmail, wiki) is the best web-based application for william. he can access this application via the internet using a (digital cable, fax machine, web browser).