New technologies that connect people all over the world and the increased amount of information available to institutional, wholesale and retail consumers have created:

NEW TECHNOLOGIES THAT CONNECT PEOPLE ALL OVER THE WORLD AND THE INCREASED AMOUNT OF INFORMATION AVAILABLE TO INSTITUTIONAL, WHOLESALE AND RETAIL CONSUMERS HAVE CREATED:

This means that technologies that are bringing people closer are in the success lane more actively as a lot o work is being done on making new versions of existing technologies to make the word totally computerized so that each consumer get more and more satisfied.

I hope it will help you!

the file button then you go to insert tab and click insert hyperlink.

i think the answer is b.