Your friends know that you understand a lot about computers, both the technical details of how they operate as well as information about software. lately, with all of the concerns about copyright infringement, friends have started to ask you categories of application software and what each kind permits. you tell your friends that all of the following are true except: a) customers using freeware can personalize the software to meet their needs. b) anyone can copy or distribute public-domain software to others at no cost. c) some shareware programs become useless if no payment is sent after the trial period ends. d) a copyright gives creators of original work exclusive rights to duplicate, publish, and sell their materials.

The answer is A.

Explanation:

Regarding the information given in the question, we are asked to evaluate the options given which i believe have answers as follows;

B is true. Public-domain means that there are no individuals who hold a copyright over the subject which enables people to copy and distribute, the software in this case, freely.

C is true. Shareware is a term that is used for applications which have a certain trial period for users to decide whether the application meets their needs and demands and then they have to pay the required amount to keep using the software to its full potential. Most often it is the case that if the user does not agree to a payment, the features they are allowed to use are very limited and render the software almost useless until the payment is completed.

D is true. "Copyright" is by definition is approved by the authorities and gives its creater the right to use, sell and change the creative product as they please. It works the same way for software products as well so the statement in option D is true.

A is wrong. Although they are freeware, this softwares still may have copyrights and even if they do not, they are very basic or even incomplete programs to satisfy the minimal needs of its users.

I hope this answer helps.