Robert works in a call center and receives a call from kathy. kathy says she can no longer access the online reporting application for her weekly reports through her web browser. you ask your boss, and he tells you that the server team changed the application's url during an upgrade over the weekend. he asks you to make sure all the other technicians are aware of this change. what is the best way to share this information?

Carlos, an algebra teacher, is creating a series of powerpoint presentations to use during class lectures. after writing, formatting, and stylizing the first presentation, he would like to begin writing the next presentation. he plans to insert all-new content, but he wants to have the same formatting and style as in the first one. what would be the most efficient way for carlos to begin creating the new presentation? going under the file tab and opening the first presentation, deleting all content from each page, and adding new content going under the file tab and clicking on new in the left pane, then choosing new from existing going under the design tab and clicking on themes, then selecting the theme that was used for the first template going under the design tab and opening the template that was created for the first presentation