Jan's internet connection is down. you are on her subnet and your pc can reach the internet. which 2 of the following steps are the most logical to try first to resolve the problem? select one or more: a. ask the user to restart their pc b. ask another user on the same segment to connect to the internet c. ask the user to ping their default gateway d. ask the user to see if their cat5 cable is plugged in and if the link light is on e. call tech support of the router manufacturer f. call the internet service provider