Ou have been tasked to map the process involved in the ordering a ticket online for borussia dortmund. using the epc modelling notation model the following process.
to purchase a ticket a customer needs to logon to the bvb official website, they then need to select the match that they wish to purchase a ticket for. once they have selected a match, the date will be checked to confirm whether there are available tickets. if there are available tickets, they will be asked to decide on a payment method. if they date is not available, they will be notified that this game is fully booked, in which case they can either choose another match or a stop the process.