True or false: customers who conduct online banking on their laptops or personal computers must use hypertext transfer protocol secure (https), the secure and encrypted version of hypertext transfer protocol (http) browser communications. https encrypts web page data inputs and data through the public internet and decrypts that web page and data on the user’s pc or device.

True

Explanation:

The Hypertext Transfer Protocol Secure (HTTPS) encrypts the data exchanged between computers.

In this case, between a user's computer and their bank.

The data is encrypted so if anyone is "listening" on the data stream, they'll be able to intercept some the exchange, but it will all be encrypted so they're won't be able to read the information exchanged.

HTTPS has become the standard protocol for all secure transactions, not only with banks but with online stores as well.

your answer is confidentiality