Computers and Technology, 09.10.2019 03:30 610055470

What is the preferred procedure for putting customers on hold

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Answer from: selena827

Answer/Explanation:

Explain the reason you need to put the caller on hold.

Ask for the person's phone number, in case the conversation is cut off.

Promise to return in a minute—or your best estimate of how long the hold will last. If you think the delay will be longer than a couple of minutes, ask for a number and a time when you can call back.

If, despite your best efforts, the delay is taking longer than anticipated, check in with the caller so that he doesn't feel abandoned. Again, offer to call back, "rather than keep you holding."

When you return to the phone, apologize for the inconvenience and thank the caller for his patience.

Use the caller's name frequently to add a sense of connection.

The first step you can take when putting a caller on hold and making it a satisfying experience is a systematic one. When a caller is on hold, 60 seconds seems like an eternity, so see if you can program the phone system to play music (calming classical or jaunty jazz is best) to break this perception of an interminable wait. Aside from that, however, putting someone on hold in a professional way depends on your behavior. The golden rule to keep in mind is as follows: how would you like to be treated if you were on the other end of the line?

MAKE ME THE BRAINLIEST

Answer from: erichenkell2280

Persuading them!!

Explanation:

Maybe have a T.V near the costumers to watch while moving so they can not get bored IDK if your making a store business but this is all I have hope it helps.. plz give me BRAINLIEST!!

I'm 2 brainliest away!..

Answer from: Quest

you have to first get good enough where you are an ace or master, then some of the creators could make you a mod. (this is pretty hard to do though)

Answer from: Quest

Well, this code would box the whole body of an html document. by using the relative value for position, you are telling it to position relative to its normal position, which the top left corner is at (0,0). by using left: 50px, you are telling the box to set the left margin edge to 50px and by using top: 50px, you are telling it to set the top margin edge to 50px. by doing this shifting, the top left corner of the box, which is at (0,0) would be positioned at (50,50)

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