When calling a support line to request with a computer problem, it is best to provide as many details and information as possible. keep information to a minimum to avoid confusion. avoid attempting to name or identify the problem. avoid first attempting simple fixes to the problem.

The correct answer is A. Provide as many details and information as possible.

Explanation

A support line is a consumer support service offered by the companies of products and services. In them, people who know the product or service (operator) supports customers to address issues or answer doubts. In the case of issues or problems with the product or service, the operator can provide support to the customer only if the customer provides detailed information about the issue and follows the instruction provided by the operator. Therefore, when someone calls these lines the most appropriate is to give as much detailed information as possible so that the operator can know more accurately the problem being reported and can give an effective solution or instructions to address the problem. So, the correct answer is A. Provide as many details and information as possible.