Which of the following is an indication that Bill is listening carefully during his conflict resolution process ? A) He is taking lot’s of notes .
B) He is listening passively .
C) He is correcting mistakes immediately .
D) He is avoiding eye contact studiously .

A) He is taking lot’s of notes.

Explanation:

Conflict resolution refers to the process that helps the two parties involved in a communication to turn towards a peaceful resolution when a dispute arises. Conflicts are very obvious to occur among the people working together. Around the professional world, conflicts may emerge among the co-workers, supervisors, and among the management team. The process that helps to resolve the issues is termed to be the conflict resolution process.

In the given situation, the conflict resolution process of resolving the issue would be option A. All the other options would lead towards the emergence of conflict or misunderstanding respectively.

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