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Business, 26.07.2019 15:30 larissacrystalow8g2w

Melanie manages a local store for a national drug store chain, and had received complaints from several customers about rude employees. in order to determine the status of her customer service, shelly hired a team of marketing researchers. the researchers posed as customers shopping in the store, but were actually taking notes and recording the actions of the service staff. the research notes melanie received were a form of data.

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