What is the term for when a hacker calls a targeted user posing as technical support and asks the victim to divulge the account information so that immediate steps can be taken to prevent data loss from the account?

Social engineering is a term for the use of deception to manipulate individuals into divulging confidential or personal information that may be used for fraudulent purposes example is when a hacker calls a targeted user and pose as technical support. The hacker asks the victim to divulge the account information so that immediate steps can be taken to prevent data loss from the account.

answer; /// i believe its (bas design);