Glenda purchased new light shades for her chandelier from shades plus. the internet description of the shades she purchased was, "these shades fit almost all fixtures." when the shades arrived, they could not be placed on the chandelier because they were too narrow. shades plus has refused to take the shades back on a return from glenda. a. shades need not take back the shades because the shades did not have a quality problem. b. shades need not take back the shades because it is not responsible for language on its internet site. c. shades must take back the shades for breach of an express warranty. d. both a and b

You have recently been made a department head of the new regional office. in getting to know your departmental staff, you have noticed that one of your inexperienced employees is not following through on assigned tasks. she is enthused about her new job and wants to get ahead in the organization. which alternative represents the most effective leadership style: a. discuss the lack of follow-through with her and explore thealternative ways this problem can be solved. b. specify what she must do to complete the tasks but incorporate any suggestions she may have. c. define the steps necessary for her to complete the assigned tasks and monitor her performance frequently. d. let her know about the lack of follow-through and give hermore time to improve her performance.