When the owners of Crepes a la Nana arrive at the brunch they were booked to cater, they are greeted by an angry customer. He claims they are late, but MaryAnn insists they are on time. Nana, not wanting to focus on who is right or wrong, steps in to communicate a new plan. Effective service recovery entails :

answer; post closing trial balance;

the amount of money you earn by working is your income.

the percentage of people actively looking for a job is called unemployment.

answer: b. false

the staff is a set of five horizontal lines and four spaces which represent a different musical pitch. the lines and the spaces are numbered from bottom to top, the bottom line is the first line and the fifth line is the line on the top. the notes on the top of the staff (fifth line) have a higher pitch than a note at the bottom of the staff.