Read the following scenario, and then answer the question about it. Reviews of studies conducted in different parts of the county have shown that there are significant differences in medical care received by persons according to their racial or ethnic background and their age. What can healthcare practitioners do to stop this from happening? O Understand and be aware of their own prejudices and make sure they're behaving fairly when treating patients. O Understand and recognize other staff members' prejudices and reprimand them publicly when they exhibit this behavior. Understand and be aware that patients are from diverse backgrounds and stop treating patients against whom they are prejudiced. O Understand and be aware of patients' racial backgrounds before seeing them so they can hide any feelings of prejudice when treating them.

1. the political environment in india has proven to be critical to company performance for both pepsico and coca-cola india. what specific aspects of the political environment have played key roles? could these effects have been anticipated prior to market entry? if not, could developments in the political arena have been handled better by each company? 2. timing of entry into the indian market brought different results for pepsico and coca-cola india. what benefits or disadvantages accrued as a result of earlier or later market entry? 3. the indian market is enormous in terms of population and geography. how have the two companies responded to the sheer scale of operations in india in terms of product policies, promotional activities, pricing policies, and distribution arrangements? 4. “global localization” (glocalization) is a policy that both companies have implemented successfully. give examples for each company from the case.

Which of the following statements about nonverbal communication is most accurate? a. the meanings of some gestures can vary among cultures b. the way an e-mail, letter, memo, or report looks can have either a positive or a negative effect on a receiver c. the manner in which we structure and use time can reveal our personalities and attitudes d. all statements are accurate

Afood worker develops a headache during her shift at work. what is she required to do ? a. no action is required b.leave work as soon as possible c.report the symptom to her manager d. ask to be assigned to the drive through