state(s) that the actual behavior of managers appears to be less systematic, more informal, less reflective, more reactive, and less well organized than previously thought.

the correct answer would be b, when, queen, calder hall and london.

explanation:

we always capitalize words when a paragraph or sentence is starting, when an important name is used, when a place is being written, or simply when a noun is used, etc. so in this sentence, sentence is starting from 'when', so it will be written in capital letters. secondly, queen is considered to be an important person, so it will also be written in capital letter. next, the name of the town is mentioned, i-e calder hall, which will also be written in capital letters. in the last,   city name is being used, 'london', which will also be written in capital letters. so option b is the most appropriate one.

answer; (a) conduct a worksite inspection;

you have to put the parentheses like this:

in fact, you have to perform the operation inside parentheses first, and then proceed in order: