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Business, 25.11.2021 06:50 kriderdavid

Derek arrived at the hotel to find that, although he had a guaranteed reservation, the hotel had no rooms available. He became angry when the hotel made him a reservation at a more expensive hotel and expected him to pay the difference in room rates. Derek was upset because, in his opinion, the hotel's solution did not incorporate Multiple Choice intangible fairness. distributive fairness. procedural fairness. service fairness. empowerment fairness.

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