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Business, 19.10.2021 05:40 zaynmaliky4748

An unhappy customer published an opinion-editorial (op-ed) piece in the newspaper, describing the rude service he had received at Ruby's Restaurant. As a result, the restaurant has not been as busy as usual, and profits have been declining. Which element of its promotional mix must Ruby's Restaurant improve if it wants the paper to publish a favorable article about the restaurant

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