Shanda has created a presentation to convince the executives at Doggy Daycare, a regional chain of full-service dog boutiques, to include behavioral training in employee interactions with canine clients. It hits every mark but one: it is difficult to visually distinguish key points from the rest of the slides. What should she do to improve her presentation for ease of processing?

Pam is a low-risk careful driver and fran is a high-risk aggressive driver. to reveal their driver types, an auto-insurance company a. refuses to insure high-risk drivers b. charges a higher premium to owners of newer cars than to owners of older cars c. offers policies that enable drivers to reveal their private information d. uses a pooling equilibrium e. requires drivers to categorize themselves as high-risk or low-risk on the application form