The RFP solicitation is due on week 7, and PPT presentation is due on week 8 In the second part of the project, you will use the knowledge you developed in Part 1 to create an RFP solicitation document using these part 2 formatting guidelines. The RFP document that you will be creating must be on an IT related project, task, or function that a company has decided to outsource. The procurement document should reflect an area of individual or team interest, or you may select one of the procurement cases below as the basis for creating an RFP.
DESCRIPTION OF RFP PROCUREMENT OPTIONS
Option A - An Inventory Control System
You sell IT related equipment from a catalog, and business has been blossoming. But your inventory tracking system is inadequate. In high season, supply outages have been frequent, and customer complaints over delays have been increasing. You fear that your business will die on the vine unless something is done to improve things. You want to hire a management consultant to design a new inventory tracking system. This kind of work normally requires about 6 months of effort. It is now May. You need to issue an RFP for this work. The procurement will be for the design stage only—implementation may or may not be handled under a separate contract at a later date. Hint: Creating a project charter and project scope statement will facilitate to identify the procurement-SOW. Use what you have learned in part 1 to develop an RFP solicitation.
Option B - Call Center Hardware Upgrade.
The call center has decided to outsource the work to replace 500 single monitor by dual LED monitors to increase agent productivity, and reduce overall energy expenditure in the building. The increase in productivity will create a more customer friendly experience by reducing customer wait time and decreasing frustrations that the agents face with the current single monitor setup. The lower energy costs will result in lower operating costs for the call center, and the increase in productivity will generate additional revenue. Hint: Creating a project charter and project scope statement will facilitate to identify the procurement-SOW. Use what you have learned in part 1 to develop an RFP solicitation.
Option C - requires Professor approval. The topic selected must be related to an IT related outsource project, task, or function.