Read the following coping options and categorize them as either problem or emotion focused and as either behavioral or cognitive in nature. 1. Ignore
2. Perspective
3. Plan
4. Other activities '
5. Vent
6. Pep talk
7. Longer hours
8. Ask supervisors
A. Problem-Focused B. Emotion-Focused
C. Cognitive Methods
D. Behavioral Methods

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Which of the following is a characteristic that can be used to guide the design of service systems? a. services cannot be inventoried. b. services are all similar. c. quality work means quality service. d. services businesses are inherently entrepreneurial. e. even service businesses have internal services.

The blumer company entered into the following transactions during 2012: 1. the company was started with $22,000 of common stock issued to investors for cash. 2. on july 1, the company purchased land that cost $15,500 cash. 3. there were $700 of supplies purchased on account. 4. sales on account amounted to $9,500. 5. cash collections of receivables were $5,500. 6. on october 1, 2012, the company paid $3,600 in advance for a 12-month insurance policy that became effective on october 1. 7. supplies on hand as of december 31, 2010 amounted to $225. the amount of cash flow from investing activities would be: