A message sent by an HR manager asking all employees to submit details about overtime done in the previous quarter is an example of routine request

D) information or action

Explanation:

These are the options for the question

A) settlements to claims

B) recommendations

C) adjustments

D) information or action

E) references

Routine request can be regarded as a request for information, which is been contained in case files, indices,schedules as well as dockets that doesn't look for impounded as well as confidential and sealed information.

When sending a routine email

that give recognizion for a job that is well done, the following should be included;

✓rationale that state work important of the work.

✓closing statement which encourages continued excellence.

✓specific descriptionthat explain purpose of the message.

It should be noted that message sent by an HR manager asking all employees to submit details about overtime done in the previous quarter is an example of routine request information or action